Get the appRestitution in the MarketplaceSample
Part III
Yesterday we talked about the importance of acknowledging responsibility when making amends with a customer. The second element of a compelling apology is an explanation why the problem occurred.
Kathy and I went to a new restaurant. The tables were covered in dishes and no one seated us. We considered leaving when the owner came over and apologized.
He said, “One of our employees asked if he could go to church. I underestimated how much help we would need and said, “Yes.”
Due to his candor, instead of leaving, Kathy and I pitched in and helped.
Psalm 32:5 says, “I acknowledged my sin to You, and my iniquity I did not hide...”
Unless your customer understands why your mistake happened, they may fear a reoccurrence. Acknowledge your mistakes.
Scripture
About this Plan
“The customer is always right” is a common expression used in the business world. Still, business men and women sometimes find themselves in a position of wrongdoing, often finding it hard to know how to make things right. In the coming days, we will walk through the three most critical elements of a compelling apology and give practical wisdom on practicing restitution in the marketplace.
More
We would like to thank Unconventional Business Network for providing this plan. For more information, please visit: https://unconventionalbusiness.org
Related Plans
Living in the Tension: A Study on the "Now and Not Yet" Kingdom of God
It Is Well
"An INVITATION to FOLLOW : A 5-Day Journey Into Discipleship"
What Is the Fear of the Lord?
Who Is Jesus? 7 Days in the 'I Am' Statements
Journey Through the Minor Prophets, Part 1
Grow Through It: 7 Healing Practices That Cultivate Resilience a 7-Day Reading Plan by Essie Faye
Mental Health and the Bible
Prayer Initiative: Closer to Jesus
